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Fitting Room

Frequently Asked Questions


If a product is showing as "Available on Backorder" what does that mean? show

An item that is "Available on Backorder" means that the item is available to buy on our website but we have been advised of a delay in shipping by the manufacturer. Generally, if you order an item that is available on backorder, refer to the description for despatch details or you will be advised of the expected shipment date when we receive your order.

Bra Buying

How often should I buy new bras? show

Schedule your bra shopping around every 6 months. This is the general rule of thumb for regular fittings and you should get at least 6 months out of most bras providing that you are caring for them properly. See our section on Product Care for further details.

Online Order Delivery

When will I receive my order? show

Our despatch times are between 1-9 working days. Usually our orders are despatched around the 1 to 5 working days mark, but we like to allow up to 9 working days for any unforeseen issues. You are welcome to contact us by email for a more precise answer. Please take note of these despatch times when placing your order and thoroughly read the product description of the product/s you are ordering for any despatch delays to avoid disappointment. We have many orders coming in every day and endeavour to get all orders out as soon as possible.

Online Store

What if I can't find a bra that I want? show

Contact us at and tell us what you are after. We will then try and source it for you.

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